Privacy policy
How personal information is handled.
This Privacy Policy explains how Fit4Less Calgary Macleod Plaza, located at 180 94th Ave SE, Calgary, AB T2J 3G8, may collect, use, store, and protect personal information when you contact the business, visit this website, submit an inquiry, or interact with services described here. The purpose of this policy is to give visitors clear, human-readable guidance instead of burying important points in vague legal wording. If you have privacy questions, you can contact the business by phone at +1 403-255-8455 or by email at [email protected].
The website may collect information that you choose to provide directly, including your name, email address, phone number, topic of inquiry, and any message content you submit through the contact form. If you call or email directly, the business may also receive the information you include in that communication. Depending on how the site is configured, certain technical information may also be collected automatically, such as browser type, device type, approximate location based on IP address, referral source, pages visited, and general interaction timing. This information is usually used to keep the site functioning, detect misuse, improve usability, and understand whether the website is helping visitors find the right information.
Personal information may be used to respond to questions, provide information about gym access or amenities, manage customer service communications, maintain business records, improve site performance, and reduce spam or fraudulent activity. Information submitted through the website should not be used for unrelated marketing that goes beyond the scope of the original inquiry unless you separately agree to that use where required by law. If you share information about health, fitness limitations, or scheduling constraints in a message, you should share only what is necessary for your question. This website is not intended to collect sensitive medical records, and it should not be used to submit urgent health or emergency concerns.
The business may use service providers for website hosting, form delivery, analytics, email handling, security monitoring, or business administration. Where that happens, those providers should only receive the information reasonably necessary to perform their function and should be expected to handle it under confidentiality, security, and lawful processing obligations. Personal information is not sold in the ordinary course of business. Information may be disclosed if required to comply with legal obligations, respond to valid law-enforcement requests, enforce terms, protect the rights or safety of the business, users, or the public, or investigate misuse of the website.
Contact form submissions and related inquiry records should not be retained for more than 24 months unless a longer period is required for an active customer relationship, a legal obligation, dispute resolution, bookkeeping requirements, or another legitimate operational reason. Technical logs may be retained for shorter or longer periods depending on security and hosting requirements. The business aims to keep only the information reasonably needed for the purpose it was collected for and then delete, anonymize, or securely archive it when that purpose ends.
Cookies or similar technologies may be used for core site functionality, traffic measurement, security, and performance analysis. Some cookies may be essential to basic operation. Others may help understand how people use the website so content and layout can be improved. You can usually control cookies through your browser settings, though disabling some functions may affect site performance. If third-party analytics or communication tools are used, their own privacy practices may also apply to the data they process on the business's behalf.
The business takes reasonable administrative, technical, and organizational steps to protect personal information against unauthorized access, disclosure, loss, or misuse. That said, no internet transmission or storage system can be guaranteed completely secure. Visitors should avoid submitting unnecessary confidential information through general website forms. If the business becomes aware of a material security issue affecting personal information, it may take steps required by applicable law, including investigation, remediation, and notice where appropriate.
If you are located in a jurisdiction with privacy rights, including users in the European Union or European Economic Area, you may have rights such as access, correction, deletion, restriction, objection to certain processing, data portability, and the right to lodge a complaint with a supervisory authority. Canadian users may also have rights under applicable privacy laws to request access to and correction of personal information held about them. To make a privacy-related request, contact the business using the details above and provide enough information for the request to be understood and verified. Reasonable verification steps may be required before action is taken.
This policy may be updated from time to time to reflect operational, legal, or technical changes. When updates are made, the revised version should be posted on this page with the updated effective understanding applying from the date of publication. Continued use of the website after changes are posted means you acknowledge the updated policy to the extent permitted by law. If you do not agree with the privacy practices described here, you should stop using the site and contact the business directly for clarification before sharing personal information.